Privacy Policy

We care about the privacy of our members. We ask that you read this Privacy Policy carefully as it contains important information about how we will use your personal data. By using this site, you are consenting to have your personal data transferred to and processed in the United Kingdom and the EU in accordance with this privacy policy.

Data Protection Compliance
The site owner complies with the Privacy (Market and Social Research) Code 2014 and is a member of the Australian Market and Social Research Society. This means we will treat the information you give with the strictest of confidence, it will not be used to sell or market products to you.

Personal Information and 3rd Party sharing
We collect personal information when you register. This information may include your name, date of birth, email address and other details provided by you. Your personal information will only include information you supply. You can choose not to supply us with this information although it might limit your community experience.

All research data collected is analysed and the results aggregated to be reported as a whole. We only share aggregated research findings with our clients that result from the analysis of community outputs and activities. This information does not identify you individually.

No information is given that identifies you as an individual unless we have received your prior written consent to do so.

We will not share your personal information with any other companies under any circumstances.

Use of data
We will use personal information to screen and assess your eligibility to join certain activities.

We may also use personal information for:
  •  Auditing, research, and analysis to operate and improve our technologies and services
  •  To help us identify you and any accounts you hold with us
  •  Administration
  •  Statistical analysis
  •  Fraud prevention and detection and security vetting
  •  Customising this website and its content to your particular preferences
  •  To notify you of any changes to this website or our services which may affect you

We store and process personal information on secure servers in the United Kingdom and Frankfurt, Germany.

Information security
We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data.

We restrict access to personal information to our employees and agents who need to know that information in order to operate, develop or improve our research services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

Keeping your data secure
We will use technical and organisational measures to safeguard your personal data, for example: access to your membership is controlled by password and username which are unique to you and we store your personal data on secure servers. We use encrypted services to transfer your data.

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data which is transferred from you or to you via the internet.

Please contact us at the address below for any additional questions about the management or use of personal data.

L1, 32 Garden St, South Yarra Vic 3141